So a few months ago, Marth 4th, I ordered Black Catch Can from M7 Tuning.  This was for my 2009 R55.  After ordering I was notified that the Black cans were on back ordered, but they could send me a billet one right away.  Now understand, I’m not usually a engine matching kinda guy, but in this case the billet would just not look good.  So I asked them to just send me a Black one when they got them in.

Fast forward to last week, 3 months after I originally ordered.  They sent me an invoice and soon after a tracking number.

Fed-ex Ground does a f’in great job at delivering it.  They supposedly rang my door at 7:30am two days in a row.  The second day the main door was open, just the screen door was shut.  I was obviously home, but they left a tag asking for a signature. #asshat  That frustration was obviously not with M7, but continue reading

So I get my hands on this beautiful can.  I mean it’s almost a piece of art, car art.  I start installing things, cutting OEM hoses etc.  Everything looks fine, I’m ready to mount it.  I have the NM Engineering CAI.  So I was planning on using the M7 recommend install location.  On the rail between the headlamp and the coolant overflow bottle.  I start fitting it.  Everything looks fine until I reach under the can.  It’s pressing the bottom of the can’s edge down on to a coolant hose.  The well machined can has a fairly sharp edge.  I started thinking, with engine vibrations and as hard it was pressing into the coolant hose I was concerned about wearing a hole in that hose over an extended period of time.  I pulled it out.

I started looked at the mount and how it attached to the can.  Comparing it to the images in the instructions, I realized that the mounting hole were machined too high up.  Yes I used the correct holes, etc.

So since I have already cut my OEM oil recirculation home I started thinking about solutions.

• I looked for a new mounting location, NO,
• Maybe take the can apart and put the top on the bottom and bottom on the top, NO
• call M7

The last solution worked…, but continue reading

I call M7 and let them know what was going on.  At first they assumed I was a f’in idot.  They assumed I was trying to install the mount on the wrong holes, upside down, etc.  They then began to wonder if the 1″ lower mounting height would really hurt all that much.  That took some more discussion and even another photo sent to them.  I also asked them if they could rush me out a new can with the center section reversed.  Reversing the center section would not make the fit perfect, but it would raise it up enough to install it.  They responded with a nah…that would make our logo on the side of the can appear upside down.

Monday 11:30am: I send all the pictures and hanging up the phone.

Monday 3:30pm: email from M7

Hello John,
Apparently there was an error made from our manufacturer with the threaded holes on the catch cans. We will have a replacement can sent out to you tomorrow with the proper holes in place, as well as, a return label enclosed to receive the original can back. Thank you for the pics and we will take care of this for you.
Kind regards,

Tuesday 3:35pm: email from me to M7:

Cool, I then I can get car back running tomorrow.  I knew I should test fit it before cutting that hose.  Thanks for the great customer service.

Tuesday 1:58pm: email from me to M7:

Matthew, was the new can sent today or will it arrive today? Hoping the later because my car if out of commission.

Tuesday 2:28pm: email from M7

It will ship out today. We had to take it back to our machinist so he could add the proper threaded holes to the unit. You will see an email with tracking info by the end of the day today.

Best regards,

Wednesday 11:27am: email from me to M7

Thanks Matthew. I didn’t receive tracking info yesterday. Not sure if that would have come from you.

So it looks like I may get a new can today…or I may not. The lack of response so far today probably means it wasn’t shipped yesterday. F’n great! Since my bride has our second car at the airport I’ve had to borrow a car to get the kids around today, and probably tomorrow. Just my luck they’ll send it ground. #asshats

Then when it does get here, it’ll probably be riddled with the 4 wrong mounting holes and 4 newly drilled mounting hole. Great $149+shipping for catch can with 6 unused holes machined in it, wonderful.  That’ll look awesome! NO

Maybe I’ll just send everything back in their prepaid shipping label and just order this BSH Catch Can. Chad from Detroit Tuned told me at AMVIV to get this on in the first place.  However I’ve already cut my damn OEM recirculation home.  So I’d have to buy another one of those to make the BSH can work. #f mylife!

UPDATE:

Wednesday 3:35pm: email from M7

Hi John,

You should have gotten info from FedEx, but I went ahead and sent it from my end. You should have it in a few…

Kind regards,

The tracking shows it was sent last night. #thumbsup However it was sent 2day Saver, delivery by 4:40pm tomorrow! Since they knew my car was down, it was THIER issue, and the still sent it two day…No more of my money will be going to M7 Tuning. Done!

The real decision now is to even keep what they send me. I would bet money they just took another incorrect one off the shelf, drilled 4 new holes in it and are mailing me that crap. I’m really craving the BSH unit now. So called my local dealer to get a replacement recalculation hose. It must be lined with Liberace’s DNA because they want $125 for piece of hose. So if I go with the BSH it’s now gonna cost me $125 + $149. I should listened to Chad.

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